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What if it rains/snows on the day of my appointments?If the weather forecast predicts rain, we will contact you to reschedule your appointment at no additional cost. We want to ensure the best results for your vehicle, and rain can affect the quality of our work.
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Do you come to my locations?Yes, we are a mobile service, which means we come to you! Whether you're at home, work, or another location, we can service your vehicle at your convenience. All we require is access to water and power.
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Do you offer any discounts?We offer special promotions from time to time. Additionally, we offer discounts for repeat customers or if you book multiple services at once.
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How often should I can get my vehicle detailed?The frequency depends on your usage and how clean you want your vehicle to be. Typically, a full detail every 3-6 months is recommended, with exterior washes in between to maintain the cleanliness.
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What areas do you service?We service North Jersey areas. Please check our service area page or contact us to confirm if we cover your location.
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Do I need to be home for the detailing service?It's not necessary to be home, but we do need access to your vehicle. If you can’t be present, please ensure that the vehicle is parked in a location we can easily reach, and the keys are available if necessary.
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Do I need to make an appointment in advance?Yes, we recommend booking your appointment through our website in advance, especially during peak seasons, to ensure availability. However, we do offer same-day appointments if we have an opening.
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Can you detail my Boat, RV, or motorcycle?Yes, we offer detailing services for all types of vehicles, including boats, RVs, and motorcycles. Contact us for more details on pricing and availability.
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What services do you offer?We offer a range of services including: Exterior washing, interior vacuuming and cleaning, upholstery and leather care, tire care.
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How can I book an appointment?You can book your detailing appointment by visiting our website or sending an email to jandsmobiledetailing@gmail.com. We also offer online booking for your convenience.
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Are your products safe for my vehicle?Yes, we use high-quality, eco-friendly products that are safe for your vehicle's paint, upholstery, and the environment.
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Is there a cancellation fee?We understand that plans change. If you need to cancel or reschedule your appointment, we ask for at least 24 hours' notice. Late cancellations may incur a small fee.
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Do you offer gift cards?Yes, we offer gift cards that can be used toward any of our detailing services. They're a great gift for car enthusiasts or anyone who loves a clean car!
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What types of payment do you accept?We accept all major credit/debit cards, cash, and digital payment methods like Venmo, PayPal, and Zelle
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How long does a detailing service take?The time it takes depends on the type of service and the condition of your vehicle. Typically, it takes anywhere from 1 to 3 and a half hours for a full detail, but we’ll provide you with an estimated time before we begin.
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